So customers can cancel whenever they want but woe betide the counsellor who doesn't know in advance that he/she is going to be ill? I know in a perfect world every counsellor would have a "back up plan" but the world isn't perfect.....
Also, as for being contradictory i do not think so. I said it was not an ideal situation, but sometime's thing's cannot be helped. I never stated that the counsellor was correct in what she did.
But GD, to have a proper debate, you aren't allowed to keep missing the main point. Against the rules
The main point being 'this is her food' it isn't just an inconvenience to her. It's her food!
Come on..yes, life happens, but surely your friendly CDC would do everything they could to make sure a client got their food?? Would you if you were a CDC?