I am not a happy likkle bunny this morning. I am very unimpressed to say the least.
A few weeks ago I ordered a couple of sets from Boots as xmas pressies, they didnt turn up so i checked online and it said they had been delivered on the 8th by HDN. So i rung Boots up who said it was definitely showing as delivered but that they would send out a replacement which they did via parcel line which turned up the next day. All good.
I then ordered a book from Amazon which I want for my revision which was due for delivery on the 17th. Well it never turned up. So I went online and it showed as delivered - by HDN. So i did a google of HDN and found a number for them and rang it. They checked and said the driver had written a note to say they had left it in the secure holding at the front of the property. There isn't one, its a communal green and a communal path at the front of my house. They said they would interview the driver and ring me back the next day, which they did, only this time they said the driver says he left it at number 45. Little do HDN know this is my mums house and I am quite sure she has no purpose for keeping a sociology text book from me and wouldnt lie to me plus I speak to her everyday and she would tell me if I had a parcel. So I rang HDN back and said I had been to knock on the door and they said they didn't have it, so the woman on phone starts telling me it is definetly at that house and that they are lying.
So I rang Amazon who said it will take two days to sort out, which doesnt help me cos I need the book and paid for delivery so it would be here before xmas.
I just think it is amazing how two expensive parcels both being delivered by HDN have both managed to evaporate into thin air.