Squeezyweezy
Gold Member
I want one!!! going into the shop in a bit. Ive never had any problems with a phone till I got this iphone!
Try what Lucy said and go into the shop for a face to face complaint. But, in my opinion, you always get the best service over the phone. The shops and internet are very limited as to what deals they have to offer, whereas over the phone, at times it seems limitless.
I also advise you to threaten to leave!!! Ring up and say you are absolutley disgusted with the service, you are on your nth iphone, and vodafone/orange/three are offering better deals. Can I please have my PUK code. (this is the code you need to have when you change phone companies, but want to keep your number.) I pretty much guarantee it will put the willies up them, and they will be falling over themselves to offer you something!!
Try the shop first though hun.
(I used to sell phones for a living)