My bloomin bloomin awful day.. you know the one !! you have good news and it gets spoiled.. so I will have a vent on my diary page.. it may take some time
I had one of my bright ideas today and thought I would do a big old shop so I could cook and freeze it in readiness for going back to work.. so my lovely mama kindly gave me some money as I don't get paid til saturday... so with a spring in my step I got ready.
Over the last few months I've had the following: old car vandalised, 1200 pounds.. decided to get a new one.. one day before trade in, old car totally demolished in a hit and run.. had to put the cost of that onto new car.. so financially worse off.. new car 1 week old and was hit by a lady reversing
so I called the garage to book it in for repair and he was pretty rude and off hand to me yesterday.. he said he would call me today.. so I waited four hours, got fed up as I wanted to go out so I went to the garage.. on arrival no one knew what I was talking about and looked at me like i was talking a foreign language. I said I will not be treated like this again.. (had happened before) I have just bought a brand new car off you and now you have my money you cannot be bothered to sort out the problem!!
The guy who I spoke to yesterday had not passed the job onto anyone else to sort out as he had taken the day off.
With that a guy came in and said he had been contacted yesterday to do the repair
he then looked at the dent and said oh I can't do that anyway and then said I've had a wasted journey and wanted to know who was paying the 35.00 call out charge! well I said certainly not me.. had I not come out to see what was going on because they had not called me I wouldn't of even been at the garage.
The garage man then went to walk away and said its down to you and him to sort..
well that was it!!
its not like me.. but I flipped and said if you think I am paying for your incompetience you are very much mistaken!
I was so cross and stated they were full of hog wash and basically their after sales care did not exisit and they could have the car back.. I also told them if they thought a bunch of flowers was going to shut me up they were mistaken! as that's what they sent me for messing me around before!
By now I'm on a roll
so eventually I was seen by the service manager who said he had finished his lunch break early to see me
I thanked him and then told him how lucky he was to get one as if I have a client to see I have to see them and if I was in charge I would make sure everyone was doing their jobs properly before they had a break!!
I was then asked to take a seat while a few phone calls were made.. a cappacino and biscuit arrived which I did have.. lol
so the car is now booked in for next week, I have to take it there because of the paintwork guarantee..
I received an apology and pointed out that had they been truthful in the first place and not tried to cover up for each other's incompetience my little outburst could of been avoided!! and finally there was no way I would be paying 35 quid
So today I stood up for myself in the male dominated world of motoring and thoroughly entertained the lady who was busily knitting as she waited to pick up her car! I hope she did not drop any stitches as she had the look on her face of "this is better than tv" she even gave me an approving wink as I had
my coffee
I really am not the type of person to ever jump up and down and make a fuss, as quite often i'm unwell and want a quite life.. but today this girl wasn't going to back down!! little did they know they were dealing with a Juddder
Finally
I made it to the supermarket and it was great and I made some really good choices.. it felt so good to be able to buy food and not feel guilty
Physically I now feel drained but boy oh boy do I feel good..