Thats the job most of the time. I would say (from when i worked full time) 5 out of 6 days were like that. No point in getting annoyed with people, most of the time its lack of education (as in why the LAS are really there) or people panicking over nothing. As we saw last night a man really going mad that his dad was having a heart attack, panicking and getting in our way, answering questions for his dad and almost giving himself a stroke over it when all that was wrong with his dad, if he'd stopped to listen was a pain in his hernia he had suffered with for about 15yrs!