Hi Sue - sounds like you may be able to make some progress at last!
One thought though, Monday is a red day here in our part of Alicante Province so will the hospital be fully staffed?
Keeping everything crossed for you.
I will take all your good wishes with me tomorrow when I try once again to get a satisfactory result
I am so glad I phoned the hospital before I went out earlier.........it is another fiesta day and none of the offices at the hospital are manned. BAH !!!! DAMN AND BLAST !!!!