Thanks ladies, I will WI tomorrow before I go off to Fife. I have had a very stressful couple of days and feel all the good the holiday did is now gone. I discovered by chance that my electricity meter has been being read wrongly for the last few years. Someone at least 4 years ago included the last two red digits so my bills have been 100 times higher than they should have been!
I only discovered this when I calculated the last bill and it was going to be over £3000 for the last quarter, what a shock, I know it is the winter quarter but that was ridiculous. Turns out it should have been £30. Hubby was threatening to turn off the hot tub and all sorts of things.
Anyway today I was hitting my head off a brick wall trying to get someone from the three companies I used in that time to investigate the discrepancy. Long story short Citizen's Advice told me to scan a picture of my earliest bill showing the reading and also to take a picture of the meter today. Apparently all three companies are held responsible because they each sent out meter readers who all just went with the flow and no one queried why my usage had jumped.
Citizen Advice bloke says it will take some time but I am entitled to all the money I have over paid and also for compensation although I was partly at fault too. The bills from the last year alone have an overpayment of between £500 and £600 so I should have a tidy wee sum coming to me in the next couple of months. My fingers are crossed! x
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