upndown
Gold Member
A guy from CS rang me and said they have none in any of their warehouses. It may be due to a change of suppliers or a change in HL products. Ok I accepted that until one of the girls in SW group put on facebook that she got some 2 days ago with her online shop. SO he lied. Or told me what he has been told.
I have had this before with Tesco - they stopped a particular pack of 15 eggs, and I complained several times. Not enough call they said. However I could get them on `Click & Collect` which you have to pay £3 for. I complained several times, after 6 months they came back.
I will do what I did before, get as much of my shopping elsewhere and continue to bring the shortfall of their Superstore back to their attention. They will know I am not doing much in their store. The guy that rang says they have a record of what I have rung up about in the past.
Another thing that he said was that the Everyday Value low fat yogurt - 45p for 500g - and free on SW - is available but not in their store. I was told that they had stopped doing it. This guy said to go into store and fill in a complaint form which I willl do on Saturday.
I found that an e-mail gets a response. Will definitely do that again.
Wow Doreen - you're a one woman campaign!! These big companies are all about profit aren't they? I don't think they give a fig about their customers!! But good for you - pointing out their shortcomings!! xx